Hosted / Cloud

Without the need for an on-premise PBX, GS-hosted sits in the cloud environment and offers a comparable range of features to a traditional phone system.

SIP Trunks (Session Initiation Protocol)

SIP trunking connects our customers to the PSTN via their own IP PBX that is connected to broadband, Ethernet, or a private circuit – with each SIP Trunk offering a more cost effective and flexible alternative to legacy ISDN technology for inbound and outbound voice calls.

However our SIP Trunks are much more than a simple ISDN replacement solution:

  • SIP Trunks include bundled UK and mobile calls
  • Tested and compatible – with all phone system brands
  • Free Intuitive fraud control – hourly, daily, weekly & monthly alert options
  • Free 24/7 cover offered as standard
  • Free CLI and site failover resilience options
  • International SIP in 12 countries
  • We provide a number SIP Internet connectivity options from FTTC to leased line

 

There are 3 SIP Trunking options to choose from:

Converge Connect 5
» Zero install costs
» Internet connectivity (Broadband)
» 5 SIP trunks
» Inclusive calls (up to 5000 UK mins)**
» 7 hour fix SLA
» 24 / 7 Cover

Converge Connect 30
» Zero install costs
» Internet connectivity (FTTC)*
» 30 SIP trunks
» Inclusive calls (up to 5000 UK mins)**
» 7 hour fix SLA
» 24 / 7 Cover

Standard SIP - for small hybrid opportunities or PSTN replacement:
» 5000 bundled UK and mobile minutes*
» Intuitive fraud control – hourly, daily, weekly & monthly alert options
» Free Inter site calls
» Free CLI and site failover resilience options

*Up to 80Mb download and up to 20Mb upload speeds where available.
**Conditions and fair usage policy applies to the bundled minutes.

Skype for Business

 
Skype for Business combines the celebrated Skype experience with the enterprise security, compliance and control of MS Lync.
Hosted Skype for Business combines instant messaging, VoIP calling, live meetings and video conferencing on a business grade platform, giving your customers access from anywhere with an internet connection, so they can:
 

  • Schedule external video conferences and receive voicemails in Exchange
  • Email from Skype for Business
  • Save call recordings into SharePoint
  • Send meeting notes from OneNote
  • Pull contacts from Outlook
  • Instant message from SharePoint ...and more

also available enterprise PSTN, breakout voice, and external conferencing, and Skype for Business puts any device at the centre of communications. 

Voice enabled Microsoft 365. For those using ‘on premise’ or ‘private hosted’ Lync, a user interface (client) update is also available to upgrade clients.

End User Skype for Business benefits:


User Adoptability:
Familiar interface means greater early adoption and less training.

Cost:
Capital expenditure becomes Operational Expenditure. With federation between businesses and consumer platforms now possible, Microsoft has opened up low cost and free of charge call streams.

Communication and Collaboration:
Available on PC, Macs, tablets and mobile phones, access from anywhere with an internet connection keeps the business connected.

Productivity:
Join voice and video conferences from wherever you are with one click. Collaborate on important documents without having to travel hundreds of miles. Find colleagues, suppliers, partners and customers quickly and communicate in real time.

For further info please contact kenneth